Sloved 2010 eng301 2

FINALTERM EXAMINATION

Spring 2010

ENG301- Business Communication (Session - 4)

Ref No: 1391312

Time: 90 min

Marks: 55

Question No: 1 ( Marks: 1 ) - Please choose one

------------------- is often effective for getting a motivational message out to a large number of people.

► Groupware

► Videotape

► Software

► Teleconferencing

Ref: Oral Communication may take the form of

· staff meetings report, face to face discussions,

· Presentation,audio tapes,telephone charts,

· teleconferences, or videotapes.

Question No: 2 ( Marks: 1 ) - Please choose one

Which one is called the dictionary definition of the word?

► Connotation

► Denotation

► Fascination

► Illustration

A denotion is usually the dictionray defination of word. DEnotion meanings name objects, people or events without indicating positive or negative qualities. Such word as car, desk, book, house, and water convey denotivative meanings. The reciver has a similar understanding of the thing in which word is used

Question No: 3 ( Marks: 1 ) - Please choose one

A standing committee is one that operates permanently:

► Month after month

► Week after week

► Year after year page 117

► After six months

Question No: 4 ( Marks: 1 ) - Please choose one

Task force is ------------- after solving a specific problem, assigned to them.

► engaged to other problems

► disbanded page 117

► engaged to routine work

► sent on leave

Question No: 5 ( Marks: 1 ) - Please choose one

Reports, which show “progress,” accomplishments, or activities over time or at a given stage of a major assignment are known as -------------.

► feasibility report

► periodic reports

► conference reports

► progress reports page 125

Question No: 6 ( Marks: 1 ) - Please choose one

An applicant should show interest in the job during the which stage?

► Screening stage

► Selection stage page 168

► Final stage

► First stage

Question No: 7 ( Marks: 1 ) - Please choose one

Which types of interview are useful for judging interpersonal communication among candidates?

► Group Interviews page 168

► Video Interviews

► Stress Interviews

► Structured Interviews

Question No: 8 ( Marks: 1 ) - Please choose one

- -------------- means preparing every message keeping receivers in mind.

► Conciseness

► Consideration page 30

► Concreteness

► Correctness

Question No: 9 ( Marks: 1 ) - Please choose one

How many types of power are in negotiation?

► Five 188 page

► Seven

► Six

► Four

Question No: 10 ( Marks: 1 ) - Please choose one

The way you -------------- your message makes it clear whether your reader will respond favorably or unfavorably to the message.

► begin page 45

► end

► write

► conclude

Question No: 11 ( Marks: 1 ) - Please choose one

BATNA stands for :

► Better acknowledged to narrative agreement.

► Best approach to a non related assignment.

► Best alternative to a negotiated agreement page 191

► Best approach to a narrative agreement

Question No: 12 ( Marks: 1 ) - Please choose one

A good research proposal is that which is :

► Narrowly defined

► Broadly defined

► Without any limit

► Good copy of plagiarism

Focus your research very specifically. Don't try to have your research cover too broad an area. Now

you may think that this will distort what you want to do. This may be the case, but you will be able to do the

project if it is narrowly defined. Usually a broadly defined project is not do-able.

Question No: 13 ( Marks: 1 ) - Please choose one

While delivering an oral presentation to large groups, a person should use what kind of style?

► Casual

► Informal

► Formal

► Interpersonal

Organize language speeches and presentations like formal reports.

Question No: 14 ( Marks: 1 ) - Please choose one

What is a delivery method of oral presentation in which speech is made without any preparation or made on the spur of the moment?

► Extemporaneous

► Impromptu

► Reading

► Writing

It means a speech made without any preparation or made on the spur of the moment. In so many

situations you are asked to make a speech or offer your comments, when you’re asked to speak “off the

cuff”, take a moment or two to think through what you’re going to say. Avoid the temptation to beat about

the bush.

Question No: 15 ( Marks: 1 ) - Please choose one

Pitch range, rhythm control, tempo and articulation control are aspects of which one of the followings:

► Touching behaviour

► Paralanguage

► Proximity

► Artifacts

Question No: 16 ( Marks: 1 ) - Please choose one

Collection letter should be:

► Emotional

► Persuasive

► Demanding

► Critical

Question No: 17 ( Marks: 1 ) - Please choose one

Theories of communication have made the concept of communication:

► Vague

► Clear

► Unpractical

► Conditional

Question No: 18 ( Marks: 1 ) - Please choose one

In a claim letter, the initial statement should contain:

► good news page 92

► bad news

► mixed news

► ambiguous

Question No: 19 ( Marks: 1 ) - Please choose one

- ----------- letter is a reply to a complaint.

► An inquiry

► Adjustment page 91

► Collection

► Sales

Question No: 20 ( Marks: 1 ) - Please choose one

All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis.

► tables and figures

► appendices

► bibliography page 205

► index

Question No: 21 ( Marks: 2 )

Which things are included in personal data while writing a resume?

Personal Data

Leave personal interest off your resume-unless including them enhances the employer’s understanding of

why you would be the best candidate for the job.

Experts also recommend excluding salary information, reasons for leaving jobs, names, of previous

supervisorsetc